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Document Delivery/Interloans
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What is Document Delivery and Interloan?
Document delivery enables you to obtain books and journal articles not held in the University of Otago Library from other libraries in New Zealand or overseas to support your research and teaching activities.
Interloans refers to borrowed materials, whereas Document delivery includes copies to keep. However, the two terms are often used interchangeably.
To request materials from Storage, use a Storage request form.
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How do I request an Interloan?
- 1. Check the University of Otago catalogue to make sure we don’t hold it.
- 2. For loans of books, check the catalogues at Auckland University of Technology, University of Waikato and Victoria University of Wellington. You can borrow items from these libraries using our Borrow Direct service, which is usually faster than Document Delivery.
- 3. Fill in the Document Delivery request form
- Provide as much detail as possible and avoid abbreviations, include page numbers for journal articles and chapter requests.
- Use a separate form for each item
- Include the source of your reference if possible i.e. Google Scholar, Academic Search Complete database
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How much does it cost?
- All copy requests are FREE.
- All items available in New Zealand and Australia are FREE.
- Overseas Loans (not available in NZ or Australia) - $25.
- Urgent requests – please consult Document Delivery staff.
- Costs can be charged to a department, research grant or paid for personally.
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How long will it take?
- Copies - Eg. journal articles, book chapters etc. Generally arrive within 5 working days, usually we will forward them as a PDF to your email address.
- Loans - Eg. books, Theses etc. Generally arrive within 10 working days, although may take longer if coming from overseas. We will send you an email when the book arrives. Retrieve from the Lending desk at which ever branch you specified on your request.
- Urgent requests – If you need a request in a hurry you can place an Urgent request. Urgent requests take priority over other document delivery requests and are usually supplied within 24 hours for copies or 2- 4 working days for loans. There is a $25 charge for Urgent requests.
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Who can use Document Delivery?
- University of Otago staff.
- Currently enrolled University of Otago students.
- Some external users are eligible to use the service. This is dependent on Memorandums of Understandings or Service Agreements.
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Copyright
- Articles may only be requested for private research, teaching or study purposes
- Only one article from an issue of a journal may be requested at one time, or two articles if they are on the same topic.
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Last revised:
22 April, 2010
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